TLDR: Orders for all USA customers will see a 40% charge added (in the selling price) to pay for the tariffs as announced. General tariffs on China are 145%, with an extra 25% tariff on stationery goods. However, we believe currently we’re able to minimise the tariffs by using our warehouse transfer price as a basis for the paperwork.
To our amazing community,
While the tariff landscape is ever-changing, we wanted to provide you with some clarity and certainty around the availability of Planners Anonymous products to you and how the tariffs will impact the price you pay. As of what we know today, tariffs will be charged for every item entering the USA from China from May 2, 2025. Effectively, this means that orders placed/sent from today will be affected, because the current transit time between these two countries means that an order sent today won’t get to the USA until after this time.
Like many in our community, we have always sourced some of the items we sell from China - as the specialised equipment required doesn’t exist in Australia or the United States. We have, in the last 8 years, developed some really wonderful products with the help of valued partners in China. We take care to source only products that meet our quality expectations and that are produced using ethically sourced labour and raw materials. We are proud of the partnerships we have developed and value the contributions of all of the people involved in producing, packaging, and shipping our products to you.
Over the past 2 months, we worked together with our amazing warehouse, who work tirelessly to send you our goodies, to make (and remake) plans to ship to our USA customers as cost-effectively as possible while still complying with the new tariff requirements. They, like us, send the majority of their shipments to customers in the USA. We are forever thankful to them as we navigate this issue and we are confident we’ve found the best solution, with minimal disruption and minimal cost while remaining compliant with various import regulations.
All of our shipments leave us ”“DDP”—destination duties paid. This means if there is a tax levied on you (ie a tariff), it is paid by the shipping company on your behalf. This is true for customers all over the world, but it does mean that we need to ensure that we’re passing on these charges to you. Due to our Shopify plan/subscription we are subject to limitations on how taxes are applied and displayed on our website. So, while we are not increasing our prices, the price displayed on our website to our USA customers will increase to allow us to cover the tariff.
We are exploring a few different shipping options still and will continue to as the situation evolves. That said, as of today (6pm AEST Thursday, 24 April), here’s how orders to the USA will be affected:
USA - ALL ORDERS (Includes subscriptions, pre-orders):
- We are applying an increase across the selling price for each item on your order. The increase you will see is 40% and is subject to change as the tariffs change. Importantly, this increase reflects the portion of your order that is charged to us in the form of tariffs.
- The moment an order leaves our warehouse is the moment we are charged by the shipper, who themselves have been charged by US customs for pre-clearance. When the tariffs are adjusted (or removed), we will adjust appropriately for new orders.
- If the US policy on tariffs changes, or our ability to utilise the current shipping methods, we’ll adjust accordingly.
- If a tariff is removed while goods are in transit, we are unable to refund this charge as it is non-refundable by the USA.
- All orders will continue to ship from China. We expect that there may be some delays as the US Customs network deals with the extra paperwork and administrative burden of inspecting individual shipments, but right now we do not know what those delays look like—we’re assuming an extra 5 business days.
- There is a potential over time that shipping prices and product prices may change as global trade slows. We have no current idea of this impact but will keep you informed.
USA - SUBSCRIPTION ORDERS
- For now, subscriptions will stay processed by our warehouse in China and follow the process above. We explored bringing part of the production process back to Australia for these items, and this is still an option for us. However, we ultimately decided to stay in China because the cost increase to you will be the same, but we’re able to deliver to you from China more quickly - it would take at least an extra 2 weeks to ship your orders from Australia (as the stock has to get to us, be packed, and be reworked as we need, and then sent - all of which takes time).
- For US customers only the price adjustment of 40% will take effect from 28 April AEST (Postcard 03 onwards).
Rest of world customers
We will continue to use our suppliers and shipping partners in China. You should see no change to the product, price, or the speed with which your planner goodies arrive. The tariff landscape is changing quickly, as is global trade and shipping.
What we do promise is that we will respond as quickly as we can, be transparent, and will always make decisions that allow us to continue to deliver high-quality, beautiful planner products to you as quickly as possible.
Lastly, we can't thank you all enough for supporting our business through our No Tariffs sale and for your ongoing messages and understanding as we navigate this uncertainty. The last few years haven't been easy for our business but we are doing everything we can to keep going and keep our community together.
Team Planners Anonymous.
