Welcome to our Help Site
Welcome to our help page. Here you will find the latest updates on shipping and customer service and our upcoming kit and release schedule.
We ship kits all around the world, and design without any reference to a particular month; so our kits can always be used in full regardless of when they are received. We also have a back catalog of available past kits, planner goodies, and digital printables items which can be purchased while waiting for your subscription to start shipping
When you subscribe, you are billed in advance for a kit that is shipped approximately 4 weeks after the subscription window for that kit closes.
|CH01: Loving Me
|28 Nov - 27 Dec
|CH02: Forever Friends
|28 Dec - 27 Jan
|CH03: Petal Palette
|28 Jan - 27 Feb
Preordering is an exciting way to be among the first to get your hands on our new designs. However, the nature of creating something new means that sometimes, unexpected delays can occur. While we always strive to factor in potential hiccups when estimating shipping dates, the timeframe from production to shipping can be fluid. Rest assured, we do our utmost to meet the timelines we promise.
|Current Estimated Shipping Date
|Chapters 'A New Dawn' Release
|Chapters Q1 Refresh
|Chapters 'A New Dawn' Release - Pencil Case
|March 2024 with Petal Palette where possible
|Current Shipping ETA**
Sometimes email systems don't send out the required shipping updates so we've created this page so you can check back in if there are any delays