Today we were contacted by many of Australian customers about an Auspost email with parcel tracking details, and it appears that this may be an error within the Auspost system. After checking our A...
Hi All, So it turns out we had a little oopsie on our latest kit PC09:Paris with Love. One of the papers printed incorrectly and one of the postcards was duplicated.Ā We are currently trying to wor...
Correction: Subscription Email Error
We are writing to apologise for the incorrect email you may have received about a subscription renewal charge on June 15th. That message was sent in error by our old subscription system, which was...
USA Tariffs - what this means for you
TLDR: Orders for all USA customers will see a 40% charge added (in the selling price) to pay for the tariffs as announced. General tariffs on China are 145%, with an extra 25% tariff on stationery...
Update on Shipping Timelines for CH15
We wanted to share a quick update regarding some slight delays to upcoming product releases, following a few unexpected events behind the scenes. As many of you may know, Michael was recently invol...
CH14: Down the Rabbit Hole ā Paper Lover Shipping Update
We wanted to provide an important update regarding CH14: Down the Rabbit Hole for those subscribed toĀ Paper Lover. During our quality check, we discovered an issue with one of the items.Ā To ensure...
With every kit, we embark on a new creative journey together, and our next adventure takes the form of 'Postcards'. The first in this series, PC01 (title to be confirmed), opens for subscriptions o...
A Tough Update about US Tariffs
Here's the TL;DR: (scroll for full details or see images) The new U.S. tariffs are going to hit us hardāthe 10% tariff on China (started on Feb 4), and an additional 25-35% tariff will now apply...
CH07 Hot Summer Nights Sticker Folder
In the heat of designing CH07 it looks like we missed updating the Chapter number on the sticker folder.
CH06 Lakeside Reflections Subscription Kit Update
We've experienced a slight delay with assembling the kits for CH06: Lakeside Reflections. But not to worry, we are expecting this to be completed and to start shipping early next week. Thank you fo...