We're thrilled about the excitement around Chapters and the "A New Dawn" Release! We wanted to share an update about your Pencil Case.
Product Update
Our creative vision for the scallop design turned out to be a bit too ambitious for production. But no worries, we've tweaked it, and we're excited for you to see the new design
Shipping Update
Due to the design changes and earlier than expected New Year holiday closures, there will be a slight delay for the Pencil Case.
Due to the design changes and earlier than expected New Year holiday closures, there will be a slight delay for the Pencil Case.
The delayed Pencil Case will be sent separately in March, likely with your third kit in the Chapters series.
Rest assured the rest of the Chapters 'A New Dawn' Release is still on track to ship around January 24th.
We understand that changes and delays can be inconvenient. Your understanding and patience are incredible and so appreciated. For any questions or if you need further assistance, please reach out to our customer service team who is here to help.
Cheers to creativity and new beginnings,
Sami and Team PA
Cheers to creativity and new beginnings,
Sami and Team PA
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