Firstly, we want to extend our heartfelt gratitude for your continued support and patience with Planners Anonymous. We always strive to deliver the best, and sometimes, life throws a curveball or two.

Not too long ago, our Planners Anonymous family was briefly sidelined due to a bout of influenza which took us out of action. We are now back on our feet, working tirelessly to rectify the issue and bring you a kit that will bring joy and spark creativity.

This week our Peach Promenade samples arrived at PAHQ and we identified a fault in the Kit Papers of the Peach Promenade kit. As you may be aware quality and your satisfaction are paramount to us, and we couldn't in good conscience send out a product that didn't meet our standards.

The silver lining? We are working tirelessly with our suppliers who have confirmed they will be ready alongside the upcoming Farmhouse Falls kit. These are due to arrive in our warehouse on the 20th of September and we will be dispatching both kits to you shortly after. The good news doesn't stop there; we are thrilled to inform you that we have recently significantly improved our shipping speeds, which we hope will bring a smile to your face and make the wait a little easier.

We understand the anticipation and excitement that comes with waiting for our kits, and also that this news might be disappointing. We sincerely apologise for any inconvenience caused. We're doing everything in our power to ensure that such instances are minimized in the future.

To keep you better informed, we are committing to further updates about this issue via email, a practice we acknowledge has been lacking in the past. Additionally, you can always find the latest updates on our help page at www.plannersanon.com/help.

Thank you for your understanding, patience, and unwavering support. If you have any questions or concerns, please don't hesitate to reach out to us at team@plannersanon.com. We are here for you, every step of the way.

We promise it'll be worth the wait!

Warm regards,

Sami & the Planners Anonymous Team