Weekly Update:
18 November 2019

 Hi everyone! This weeks YouTube live was a little overdue and a touch more casual as we have been so busy here at PAHQ with the lead up Black Friday, to years end and the holiday season. I loved hanging out with you all after the official updates and answering a few questions and we did get a bit more personal today which was nice to share some more behind the scenes.

 

Northern Lights - SUBSCRIPTIONS OPEN

Watch our video above to see the first sneak peek of our Northern Lights kit. Today we shared the standard stickers (4 pages) and the additional sticker kit which is once again 18 pages big! I also chat about how this kit is inspired by the northern lights / auroras but also the various types of artistry and how this beauty is captured. 

That's so 90s

  • Shipping
    Our kits all left PAHQ on Monday this week, please keep in mind that there are massive bushfires in Queensland and New South Wales (Sydney) so there may be delays on the kits leaving the country. 
  • Subscriber Exclusives
    The subscriber exclusives are being uploaded this week so you can play with them as they arrive with your gorgeous new fun kits. This includes printable inserts, phone screens, beautiful you files.
  • Digital Kit
    Yes, the digital kit is returning for this kit, we are working on uploading this with the subscriber exclusives this week.

Forest Falls TN

  • Shipping
    Thank you to everyone who has already purchased this amazing TN. I've received so many messages about how amazing these feel.
  • Included Printable Insert
    The link to the printable insert will be emailed early this week so if you ordered it keep an eye on your inbox.
  • Subscriber Discounts
    We do know about the issue with the subscriber discounting not working for everyone. We are working closely with the apps developers as they can't seem to recreate the issue to see where it's going wrong so it's taking longer than we had hoped. If you are having this issue we do have a work around so please contact Customer Service and Michael will arrange a discount code for you.

Black Friday Event

  • It's confirmed and it's coming. Michael has been reorganising the stock room and has found some customer service reserves which can be released - for example Picnic in the Park will have less than a handful available. 
  • We are also adding some weekly kits to launch in both ECHP and hobonichi for the event.
  • We will release all the details next Monday for this event

Barista Brunch Travellers Notebook   

  • Release Details
    We mentioned a while ago that we were working on the Barista Brunch TN, well good news everyone - they are on their way! They will be available during our Black Friday event 
  • Release includes (separate purchases): B6 Travellers Notebook, inserts + insert covers, weekly sticker kits, notepads

Planners

I want to see how you are using your our planners! Are you using strings, rings or discs? I know there's been an influx of Happy Planner mini users loving our TNs. Are you adding side tabs or pretties and needing a bit of extra space?  Jump into our group and share your images!

As we also shared today I am working on a Hobonichi option and I'm currently waiting for my samples to arrive. Keep in mind this process takes months for new designs.

    Customer Service Update

    Michael has been flat out last week organising the kits and is behind on the hundreds of customer support emails but will be catching up this week and wants to thank people for their patience. This is our busiest time of year and some days we wake up to hundreds of requests through our system so your patience is appreciated. He will reply to everyone as soon as he can and will ensure to help you once he gets to you in the queue. Please note that he not only does customer service, but all the packing and shipping (which he prioritises to get you your orders faster), all the boring business back end like taxes and management, courier  between our suppliers and as well as all that is an amazing daddy and husband who is running our little one to after school activities and therapies so I can create more goodies for you all. 

    Thanks again

    Sami & the Planners Anonymous Team


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      Insert Sizes

      While our subscription kit is size independent we like to offer a variety of digital inserts which can be downloaded as part of your subscription or are available as a subscriber-exclusive purchase.

      Please note that the sizes offered vary from each kit.

      Type Description Size (in) Size (mm) Layout
      Travelers Notebook Pocket 3.5 x 5.5 in 89 x 140 mm 2 column
      A6 5.8 x 4 in 105 x 147 mm 2 column
      Personal 3.75 x 6.75 in 95 x 171 mm 2 column
      B6 5 x 7 in 127 x 178 mm 3 column
      Standard 4.3 x 7.27 in 110 x 210 mm 2 column
      Ring Bound Personal 3.75 x 6.75 in 95 x 171 mm 2 column
      Personal Wide 4.75 x 6.75 in 120.1 x 170 mm 2 column
      B6 5 x 7 in 127 x 178 mm 2 Column
      B6 Wide 5.3 x 7 in 135 x 178 mm 3 Column
      A5 5.8 x 8.2 in 147 x 208 mm 3 column
      Disc / Happy Planner Mini 4.65 x 7 in 118 x 178 mm 2 column
      Classic 7 x 9.25 in 170 x 235 mm 4 column
      Hobonichi / Fauxbo Weeks 3.75 x,7.4 in 95 x 188 mm 2 column