Weekly Update:
18 May 2020

Happy Monday morning, it's pretty busy here at PAHQ but we love taking time out to keep you all updated.  A little caveat, I was on my own with both kids so I was a touch distracted. Next week they go back to school so hopefully, we are back to a new "normal". 

Love Bug - Subscribe Now

  • Kit Previews
    We've previewed a lot of the items in this kit already but today we shared the mystery item and it's an adorable pin with a little reminder that yes, you are loved!
  • Shipping
    The great news is that the majority of these kits are leaving us TODAY! We are dropping off the Australian kits to AusPost and expecting a DHL pickup later today. For more on our shipping update please read on below.
  • Subscriber Exclusive Downloads
    I will be working on these this week which includes the printable inserts (both Monthly kit inclusive, Monthly Luxe, and the Themed Dot Grid), Beautiful You, and a bunch of the newer downloads! 

Next Kit Preview - Note to Self

We are super excited about our new kit, Note to Self. It's all about self-care, self-love, and taking time for you, slowing down, and making sure you know how amazing you truly are. Yes, there is pink, sloths and some gorgeous florals! We will be opening up for new subscriptions for this kit tomorrow. We have made a lot of little changes on this kit, as you all know we are constantly trying to improve our subscription box and offering and we can't wait to see what you think of it all.

Shipping

This is a big one! So Michael has been packing orders like there's no tomorrow, and a bunch of those will leave PAHQ today.

Due to COVID-19, we are expecting considerable delays as there are minimal planes flying around the world. In case you're not aware the majority of parcels fly in the cargo of passenger jets, and with so few flying, well... it's going to take a while for them to get on a plane. You can expect up to an extra 10 business days on top of the standard 23 business days for delivery (so for example, the USA will be at least 5-6 weeks but with the AUD being so low at the moment you're getting an amazing price for our products). You may also notice a lack in tracking while your packages are stuck in Sydney or in New Zealand as they are waiting for an aeroplane to take their trip across the world. Or minimal tracking and delays once the packages are received in the destination country. This again is due to covid-19, social distancing requirements and minimal staff. We are all doing our very best given the current situation. At the moment, is "normal", and unfortunately, there's not much that we or our shipping partners can do to expedite this for the moment so your patience is appreciated.

We do ask that if your shipping is within the 35-40(ish) BUSINESS DAYS shipping periods or if there is an answer to your question on our FAQ that you please refrain from contacting us about shipping. We are experiencing high levels of customer service messages and are doing the best we can. Also, any posts or messages in our Facebook group relating to shipping will be deleted as per the group rules.

If you are concerned about any of your packages from us, please refer to this FAQ.

For the most up to date shipping updates please visit the STATUS page in our FAQ.

Printables Updates

Most of the printables are available for Sail and Sea and we are uploading the Sail and Sea Themed Dot Grid inserts later today (edited to add, these are now available here). Next up will be the Love Bug printables which our subscribers have access to. We've made a lot of changes the back end with our files which will hopefully see these happen quicker and allow us to finally release more digital kits. For the moment we're not giving a date but hopefully soon.

Show and Tell

Unfortunately, we had a technical glitch this morning and was unable to do our normal Show and Tell segment. Stay tuned for next week.

Blog Updates

We are bringing back our blog! We are working to keep this space updated so even if you don't get the chance to watch our lives you can get the latest updates here. This also means if we can't do our weekly stream we will have a text update with the latest, so more people can see what's going on behind the scenes here at Planners Anonymous.

 

Thanks once again all for watching and make sure to join our Facebook group and follow up on Instagram for more updates. 


1 Response

Maria Nieves
Maria Nieves

October 11, 2020

Thanks sooo much for reassuring me that I was seeing it stuck in Sydney! I completely understand that it will take much longer than I thought to reach me and I wanted to apologize for all the emails and messages!! You have answered everything right now! I appreciate your doing everything for us your customers and I hope you are all safe and well!!! Thanks 😊

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Insert Sizes

While our subscription kit is size independent we like to offer a variety of digital inserts which can be downloaded as part of your subscription or are available as a subscriber-exclusive purchase.

Please note that the sizes offered vary from each kit.

Type Description Size (in) Size (mm) Layout
Travelers Notebook Pocket 3.5 x 5.5 in 89 x 140 mm 2 column
A6 5.8 x 4 in 105 x 147 mm 2 column
Personal 3.75 x 6.75 in 95 x 171 mm 2 column
B6 5 x 7 in 127 x 178 mm 3 column
Standard 4.3 x 7.27 in 110 x 210 mm 2 column
Ring Bound Personal 3.75 x 6.75 in 95 x 171 mm 2 column
Personal Wide 4.75 x 6.75 in 120.1 x 170 mm 2 column
B6 5 x 7 in 127 x 178 mm 2 Column
B6 Wide 5.3 x 7 in 135 x 178 mm 3 Column
A5 5.8 x 8.2 in 147 x 208 mm 3 column
Disc / Happy Planner Mini 4.65 x 7 in 118 x 178 mm 2 column
Classic 7 x 9.25 in 170 x 235 mm 4 column
Hobonichi / Fauxbo Weeks 3.75 x,7.4 in 95 x 188 mm 2 column